SHIPPING POLICY
• AL SAAD FURNITURE ships through our trusted delivery partners.
• We ship our products to most areas within India.
• We also ship internationally to over 150 countries and offer different shipping options as applicable.
• AL SAAD FURNITURE insures each product during the time it is in transit until it is delivered to you.
• The tracking details and carrier information associated with your order will be provided in your shipment confirmation email.
• We are unable to redirect orders once items have been dispatched.
• All orders require a signature upon receipt.
SHIPPING RATES
• We offer free shipping in requirement.
• INTERNATIONAL Shipping costs will vary depending on the purchased product, as well as the method and location of delivery. You can email us on marketing@alsaadfurniture.com for international delivery with the selected product, address and zip code.
SHIPPING TIME
• Shipping times will vary depending on whether the item is in our warehouse or made-to-order. The expected shipping date for each product is available on the product page.
• A tracking number with delivery details will be emailed to you when your order ships.
• Items that are in stock and shipping from our warehouse are typically processed within 7-14 days.
• Items that are made-to-order or customised will be shipped within 45 – 90 days
• Further information on the order status can be provided by our customer care upon request by email marketing@alsaadfurniture.com
DOORSTEP SERVICE DELIVERY
The ordered products shall be delivered to customers as per the below conditions.
- For Residences / Offices situated on Ground Floor, Products would be handed over to Doorstep.
- For Multi-level buildings, Products would be placed in a secure lobby area after informing the Security desk.
- Arrangement of manpower to carry the furniture inside any space would be at customer’s sole responsibility.
- Assembly instructions if any would be provided along with the product.
- Kindly check our ‘Measure your Space’ video before ordering any Product; easy steps to ensure Size adaptability & delivery are suggested in it.
- AL SAAD FURNITURE or our logistics partner would not be responsible if the furniture you ordered does not fit into your home.
- Further clarifications, do contact our Client Support Team at 06 5953255